Terms of service
TERMS OF SERVICE
Last updated: August 9, 2026
Welcome to MOVA Recovery.
These Terms of Service govern your use of movarecovery.com and purchases made through our online store.
By visiting our website, placing an order, or using our services, you agree to these Terms.
1. ONLINE STORE
MOVA Recovery operates this online storefront to offer wellness and recovery-related products to customers.
You may not use our website or products for any unlawful purpose or violate applicable laws while using our services.
2. PRODUCT INFORMATION
We make reasonable efforts to display product descriptions, photographs, colors, specifications, and pricing accurately.
Colors and appearance may vary slightly depending on lighting, screen settings, manufacturing variations, or product updates.
We reserve the right to update product descriptions, features, prices, or availability without prior notice.
3. ORDERS
Submitting an order does not guarantee acceptance.
We reserve the right to cancel or refuse an order due to suspected fraud, payment problems, pricing errors, inventory issues, shipping restrictions, or other reasonable circumstances.
If we cancel an order after payment has been collected, the applicable payment will be refunded.
4. PRICES AND PAYMENT
Prices are displayed in U.S. dollars unless otherwise indicated.
Applicable taxes are calculated where required.
Payment must be successfully authorized before an order can be fulfilled.
5. SHIPPING AND DELIVERY
Shipping and delivery are subject to our Shipping Policy.
Delivery estimates are estimates and may be affected by carrier delays, weather, customs, holidays, address issues, or other circumstances outside our reasonable control.
If a significant shipping delay occurs, we will work with the customer in accordance with applicable law.
6. RETURNS AND REFUNDS
Returns, cancellations, replacements, and refunds are governed by our Return & Refund Policy.
7. PRODUCT USE AND WELLNESS DISCLAIMER
MOVA Recovery products are intended for general wellness, relaxation, and personal massage use.
Our products and website content are not intended to diagnose, treat, cure, or prevent any disease or medical condition and are not a substitute for professional medical advice.
Follow all instructions and safety information provided with the product.
Stop using the product if you experience unusual pain, discomfort, irritation, numbness, or another concerning reaction.
If you have a medical condition, injury, implanted medical device, are pregnant, or have concerns about whether the product is appropriate for you, consult an appropriate healthcare professional before use.
8. INTELLECTUAL PROPERTY
Unless otherwise stated, the MOVA Recovery name, branding, website design, graphics, written content, and original marketing materials are owned by or licensed to MOVA Recovery.
You may not reproduce, distribute, sell, or commercially use our content without permission.
9. THIRD-PARTY SERVICES
Our store may rely on third-party providers for services including website hosting, payment processing, analytics, advertising, shipping, and order fulfillment.
Use of certain third-party services may also be subject to their respective terms and privacy policies.
10. PROHIBITED USE
You may not use this website to:
• Commit unlawful or fraudulent activity
• Attempt to interfere with website security
• Introduce malware or malicious code
• Collect information about other users without authorization
• Infringe intellectual-property rights
• Abuse our refund, promotion, or purchasing systems
11. DISCLAIMER
To the maximum extent permitted by applicable law, our website and services are provided without guarantees beyond those expressly stated in these Terms or required by law.
Individual experiences with wellness and massage products may vary.
12. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, MOVA Recovery will not be liable for indirect, incidental, special, or consequential losses resulting from misuse of our products or website.
Nothing in these Terms excludes rights or remedies that cannot legally be waived.
13. GOVERNING LAW
These Terms are governed by applicable laws of the United States and the State of California, without limiting any mandatory consumer protections that apply in a customer's jurisdiction.
14. CHANGES TO THESE TERMS
We may update these Terms from time to time.
The version published on this website at the time of use will apply unless otherwise required by law.
15. CONTACT
Questions about these Terms can be sent to:
MOVA Recovery
support@movarecovery.com
recoverymova@gmail.com